📢 IMPORTANT NOTICE: Updated Customs Duty & Clearance Policy
📢 IMPORTANT NOTICE: Updated Customs Duty & Clearance Policy
· GMKtec · Blog Post 2025

Dear Valued Customers,

Please be informed of important changes to our shipping and customs policies taking effect May 27, 2025, at 00:00 PST.

👉Shipping Policy & Track Your Order


📦 Customs Duty Responsibility

  1. Customer-Paid Duties:

    • All customs duties, import taxes, and related fees will now be the recipient's responsibility.

    • We cannot be held liable for packages that are:

      • Destroyed by customs due to unpaid duties

      • Returned due to failed clearance

      • Abandoned by recipients

  2. Declared Value Adjustment:

    • To help reduce your tax burden, we'll declare values within compliant ranges (final charges determined by local customs).


🚛 Shipping Methods & Requirements

  1. Duty-Paid Option (Recommended):

    • Yanwen International Mail:

      • All taxes prepaid by GMKTec

      • Available for standard products under 3kg

  2. Duty-Unpaid Options:

    • DHL/FedEx:

      • Mandatory for:

        • Customers requesting express shipping

        • Heavy items (single unit >3kg, e.g., EVO-X1, EVO-X2, AD-GP1)

        • DHL / FedEx Priority Shipping Countries (self-clearance required):

          Europe Americas Asia-Pacific Africa/Middle East
          Cyprus Brazil Israel Angola
          Czech Republic Chile Armenia Morocco
          Denmark Colombia Azerbaijan Rwanda
          Switzerland Peru Bangladesh Tanzania
          Estonia Costa Rica Brunei Egypt
          Greece Guatemala Georgia Ethiopia
          Croatia Trinidad & Tobago Indonesia Kenya
          Hungary Argentina India Nigeria
          Ireland Paraguay Cambodia Other Regions
          Lithuania Caribbean Islands South Korea British Virgin Islands
          Luxembourg Cayman Islands Sri Lanka Anguilla
          Malta Montserrat Maldives Bermuda
          Portugal St. Kitts & Nevis Philippines Guadeloupe
          Romania El Salvador Qatar Réunion
          Slovenia   Turkey  
      • Recipient must:

        • Cooperate with customs clearance

        • Pay all applicable fees

      • Risk of forfeiture if duties are unpaid


❌ Order Cancellation & Returns

  1. Cancellations:

    • Only possible in "Pending Shipment" status

    • Cannot be intercepted after dispatch

  2. Returns Process:

    • Step 1: Accept delivery

    • Step 2: Contact support for return instructions

    • Refunds issued after verified return to our warehouse

    • NO REFUNDS for:

      • Destroyed/abandoned packages

      • Refused deliveries


🔍 Duty Estimation Tools

Check potential fees before ordering:


📧 Contact Our Support Team:


💡 Pro Tips:
✅ Choose Yanwen Mail for hassle-free, tax-included shipping
⚠️ DHL/FedEx ONLY if recipient can pay duties
🔔 Double-check recipient details to avoid delivery issues

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