Q: Where will my order be shipped out? A: Currently, we ship out orders from the US, JP, and China. If you are located in the US or JP, we will ship from the nearby warehouse when our stocks are enough to handle the demands.
Q: How long will my order arrive? A: Pls refer to the detailed description here: https://gmktec.com/pages/track-order
Q: How long does the warranty cover? A: We offer a 12-month warranty on all our devices. Pls refer to the detailed description here: https://gmktec.com/pages/warranty
Q: What's your return/exchange policy? A: We offer a 7-day return on all our devices. Pls refer to the detailed description here: https://gmktec.com/pages/returns-exchanges
Q: How can I connect the monitor to my phone? A: Here's a demonstration video: https://youtu.be/N1JSGPJENAE
Q: Does the Xpanel monitor has dual speakers?
A: Yes, the 2 speakers are located on the same side (left), a bit different than shown in the above image though.
Q: How can I use these Mini PCs/Xpanel 4K / FHD monitors? A: We've gathered some of the media reviews, for your reference, https://gmktec.com/pages/product-news-reviews.
Q: Do you have a sleeve case/carry bag to pair with the monitor when needed for travel? A: Sure. You can find it here: https://gmktec.com/products/protective-bag-for-nucbox-mini-pc-and-xpanel-monitor
Q: Can I purchase another set of power supplies, just in case? A: Of course. You can find it here: https://gmktec.com/products/power-supply-units-for-mini-pcs-monitors
Q: Can you send over the user manual? Q: Sure, here it is: https://drive.google.com/file/d/1m01EZ7eeHaCyRWR9K9E1MuHyDic5fMhS/view?usp=sharing